FAQ Hino

Hino Truck FAQs

Your Questions Answered

Hino Truck Frequently Asked Questions

At Hino Pomona, we're committed to ensuring our customers have all the information they need. Here are answers to some frequently asked questions:

Can Hino service other brands of trucks, even if they’re out of warranty?

Yes, Hino Pomona offers servicing for all brands of trucks, including those that are out of warranty, at super competitive rates. Our goal is to provide top-notch service and, in the long run, help convert your current truck brand to a Hino. When it’s time for an upgrade, we can assist you in trading in your truck and getting you behind the wheel of a reliable Hino. Plus, any trade-ins can be sold on our used truck floor.

What’s the typical turnaround time for a truck and body configuration?

The turnaround time for a new Hino truck and body configuration is typically 4 to 6 weeks, a class-leading timeframe in the industry. Whether you need a tipper, a flatbed, or a specialised refrigerated body, we work to ensure quick and efficient delivery of your customised truck.

What types of Hino trucks are available in South Africa?

Hino offers a range of trucks including the Hino 200, Hino 300, Hino 500, and Hino 700, each designed for different transport needs, from light commercial to heavy-duty hauling.

Are Hino trucks good for long-distance hauling?

Yes, Hino trucks, especially models like the Hino 500 and Hino 700, are designed for long-distance and heavy-duty hauling, making them ideal for South African highways.

What is the average fuel consumption of a Hino truck?

Fuel consumption depends on the model and load, but Hino trucks are known for their fuel efficiency, with advanced diesel engines that optimise fuel use.

Can I test drive a Hino truck before purchasing?

Absolutely! Hino Pomona offers test drives for all new and used trucks. Contact us to schedule a test drive at our Kempton Park showroom and experience the power and comfort of a Hino truck.

What is the warranty on a new Hino truck?

New Hino trucks typically come with a 3-year, unlimited-kilometre warranty, although warranty specifics may vary depending on the model and region.

Do Hino trucks require a special driver's license?

Depending on the truck size and gross vehicle mass (GVM), you may need a specific category of driver’s license. Most Hino trucks require a Code 10 or Code 14 license in South Africa for larger vehicles.

Are Hino trucks expensive to maintain?

Hino trucks are known for their durability and reliability, which keeps maintenance costs relatively low compared to other brands. Regular servicing helps avoid unexpected repairs, making Hino trucks a smart investment.

Where can I find genuine Hino truck parts in South Africa?

You can purchase genuine Hino parts directly from Hino Pomona. Simply submit a parts enquiry with your VIN number, and we’ll ensure you get the correct parts promptly.

How often should I service my Hino truck?

Hino recommends regular servicing every 10,000 to 15,000 kilometres, depending on the model and usage. Contact our service centre to book a service and keep your truck in top shape.

What are the common problems with Hino trucks?

Hino trucks are known for their reliability. The most common issues, like any vehicle, involve wear and tear on brakes or suspension, but with regular maintenance, these problems are minimal.

What is the lifespan of a Hino truck?

With proper care and maintenance, Hino trucks can last well over a million kilometres, making them a long-term, reliable choice for businesses.

Are used Hino trucks a good investment?
Yes, used Hino trucks offer excellent value for money, especially considering their long lifespan and durability. At Hino Pomona, we ensure our pre-owned Hino trucks are in excellent condition and ready to work.
How does Hino financing work?

Hino Pomona offers flexible financing options tailored to your business needs. Whether you’re purchasing a new or used truck, our finance team will help you secure the best terms for your budget.

Are Hino trucks good for off-road use?

Yes, Hino offers 4x4 variants of the Hino 300 and Hino 500 models, which are ideal for off-road and rugged terrain applications, making them great for South Africa’s diverse environments

Do Hino trucks have good resale value?

Hino trucks generally have strong resale value due to their reputation for reliability and durability, making them a solid investment whether you're buying new or used.

What is the GVM (Gross Vehicle Mass) of a Hino truck?

The GVM of Hino trucks varies depending on the model. For instance, the Hino 300 has a GVM ranging from 3,500 to 8,500 kg, while the Hino 700 can exceed 26,000 kg. Always check the GVM when choosing a model for your needs.

Can I customise my Hino truck?

Yes! Hino trucks can be fully customised with various body configurations, from tippers to refrigerated bodies, to meet your specific business requirements.

What if I don’t know how to operate certain features on my Hino truck?

No worries! At Hino Pomona, we provide full vehicle handovers and training on all truck features, ensuring you’re comfortable and confident before hitting the road.

For more detailed information or specific queries, please don't hesitate to contact our expert team.